What Can Healthcare Learn from Apple About Experience Design? Have you ever been in one of Apple’s iconic city center stores designed by Foster+Partners? They are truly spectacular, delivering August 2, 2024 No Comments
What Can We Learn from The Cleveland Clinic Video on Empathy? Five years ago, I shared this Cleveland Clinic video on empathy in a blog post. It has become the most-read December 21, 2018 No Comments
Empathy: The Most Powerful Tool in Your Healthcare Design Toolbox Three years ago, I shared this 4-minute video on empathy from the Cleveland Clinic in a blog post. It’s become December 23, 2016 1 Comment