My Top 10 Blog Posts of 2013
This is the time of year for lists. So, before I go on holiday break next week, I offer my
December 20, 2013
4 Comments
Tag: patient experience
Patient Experience Starts with the Parking Garage
At the Beryl Institute Patient Experience conference last week, plenty of speakers mentioned the physical environment’s impact on the patient
April 26, 2013
5 Comments
Monty Python’s Take on the Patient Experience
Fans of Monty Python may remember they know something about SPAM, but check out their take on the hospital patient
April 19, 2013
No Comments
10 Design Details to Sweat About in Patient Rooms
I love the saying, “don’t sweat the small stuff,” which was coined by Richard Carlson, Ph.D., in his best selling
March 29, 2013
No Comments