For several years, healthcare has been caught up in a debate: should we stop calling it the patient experience and
Last week, I got back from a personal trip to Arizona. The planes were crowded and we had to wear
A couple of weeks ago, in my review of the Healthcare Design Expo and Conference, I observed that truly innovative
For healthcare organizations, experience remains a top priority. And it’s not just the patient experience. According to the Beryl Institute,
A few years ago, I wrote a post about 10 innovative healthcare design ideas that have helped improve the patient experience.
My dentist cares about the patient experience. He has a nice office with a cozy fireplace and digital aquarium in
Did you know that 55% of those who responded to Healthcare Design’s 2018 A/E/C Survey said the most common goal
Hospital leaders at this week’s Beryl Institute PX Conference in Chicago believe that the patient experience will be the main
Is there anything you can think of where one size fits all? Certainly not in clothing or footwear. Not in sports
I’m tired of marketing getting a bad rap in healthcare design. Of journalists who write that the main reason hospitals