
Designing Better Patient Experiences: What Hospitals Can Learn From Airports
Last week, I got back from a personal trip to Arizona. The planes were crowded and we had to wear
Last week, I got back from a personal trip to Arizona. The planes were crowded and we had to wear
A couple of weeks ago, in my review of the Healthcare Design Expo and Conference, I observed that truly innovative
For healthcare organizations, experience remains a top priority. And it’s not just the patient experience. According to the Beryl Institute,
Is having a good patient experience important to healthcare consumers? The answer is overwhelmingly yes, according to the Beryl Institute’s
A few weeks ago I made some predictions about some specific things that would happen in the healthcare and senior
A few years ago, I wrote a post about 10 innovative healthcare design ideas that have helped improve the patient experience.
Last week, I shared Suzen Heeley’s comments about her organization engaging an experiential design consultant who’d worked in the aviation
I’m happy to report that more than 60 people attended the interactive session Tama Duffy Day, Health+Wellness Leader, Principal of
My dentist cares about the patient experience. He has a nice office with a cozy fireplace and digital aquarium in
Did you know that 55% of those who responded to Healthcare Design’s 2018 A/E/C Survey said the most common goal