Tag: Beryl Institute

We’re Not Done Talking About the Patient Experience Yet

Is having a good patient experience important to healthcare consumers? The answer is overwhelmingly yes, according to the Beryl Institute’s

February 14, 2020 2 Comments

I’m happy to report that more than 60 people attended the interactive session Tama Duffy Day, Health+Wellness Leader, Principal of

November 30, 2018 1 Comment

When I looked at the latest HCAHPS survey summary analysis I was pleased to see that the question about quiet

August 10, 2018 1 Comment

Did you know that 55% of those who responded to Healthcare Design’s 2018 A/E/C Survey said the most common goal

May 18, 2018 No Comments

Hospital leaders at this week’s Beryl Institute PX Conference in Chicago believe that the patient experience will be the main

April 20, 2018 1 Comment

Hospitals as hotels are back in the news. Or at least in a blog post I came across this past week on

September 11, 2015 No Comments

For the first time in several years, I’m not at the Beryl Institute Patient Experience Conference, which concludes today in

April 10, 2015 4 Comments

I’m happy to report that the patient experience movement is alive and well. In fact, it’s been alive and well

April 11, 2014 2 Comments

This is the time of year for lists. So, before I go on holiday break next week, I offer my

December 20, 2013 4 Comments

Recently, I looked at the HCAHPS survey summary analysis and saw that the question about hospital noise is still the

December 10, 2013 10 Comments