Patient Experience is the Next Big Differentiator: What it Means for Design Hospital leaders at this week’s Beryl Institute PX Conference in Chicago believe that the patient experience will be the main April 20, 2018 1 Comment
Stop Giving Marketing a Bad Rap in Healthcare Design I’m tired of marketing getting a bad rap in healthcare design. Of journalists who write that the main reason hospitals January 24, 2014 4 Comments
Fable Hospital Story Still Needs to be Told Have you ever heard the story of the Fable Hospital? The one where a bunch of very smart people make August 27, 2013 2 Comments