What Can We Learn from The Cleveland Clinic Video on Empathy? Five years ago, I shared this Cleveland Clinic video on empathy in a blog post. It has become the most-read December 21, 2018 No Comments
Empathy: The Most Powerful Tool in Your Healthcare Design Toolbox Three years ago, I shared this 4-minute video on empathy from the Cleveland Clinic in a blog post. It’s become December 23, 2016 1 Comment
Connecting With Patients I shared this video from the Cleveland Clinic last week on my LinkedIn status update, but it’s so good, I’m March 22, 2013 17 Comments