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This week I’ve been in Reno, NV, having meetings with Healing HealthCare Systems (HHS), producers of The C.A.R.E. Channel. Not only have I been struck by the beauty of this part of the country — the city is nestled in the shadow of the magnificent Sierra Nevada Mountains — but, I’ve also been reminded of how beautiful and calming The C.A.R.E. Channel is.

 

This image of Peyto Lake was taken at Banff National Park in Canada, where The C.A.R.E. Channel production team went for a shoot last year.

At HHS’s offices, C.A.R.E. Channel programming plays on video screens in the entryway, conference room, and in just about every employee’s office. Its nature images and original music, which are produced specifically for patient television and other devices used in the healthcare setting are stunning, soothing, and mesmerizing.  There is no way to describe it unless you watch for yourself.

Go on, do it.  It’s only three minutes.  I guarantee it will make you feel good. And it’s Friday — time to relax and re-charge.

After you watch, think about how these nature images and original instrumental music can help ease stress for patients, families, and staff in healthcare settings. There’s plenty of research to support that.

But it’s more than just positive distraction, as HHS President and CEO Susan E. Mazer pointed out to me this week. The C.A.R.E. Channel is a therapeutic tool for caregivers that can reduce the need for pain medication help patients sleep.

You may be thinking, “You’re just saying all this because HHS is your client.” Well, I do have a special connection to this company, but I wouldn’t work for any company if I didn’t believe in its product or service.  Who would?

And that’s the essence of HHS.  Every employee passionately believes in the product and knows what they are doing has the ability to so powerfully affect the lives of people at a very vulnerable period in their lives. When you think about it, that’s also the essence of being a caregiver.

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Derek Parker

5 years ago

Sara
It just occurred to me that a boost from your blog for Don Berwick, for Governor of Massachussets, would go a long way to getting a single payor health care system in this country.
As an octogenarian I can tell you that Medicare works well
How about Medicare for all (Berwick)

Margaret Fleming

5 years ago

As a patient, I must respectfully say that there is NO music one size fits all.
Other people’s music and art choices add to the ways that unfamiliar surroundings (including places, new doctors, med office schedules, etc.) make us feel powerless.

I would feel imposed on and ignored if this were piped at me in a medical setting.

Sara Marberry

5 years ago

Margaret, patients get to choose whether they watch The C.A.R.E. Channel. It is never “imposed” on them. The company gets hundreds of calls, emails, and letters a year from grateful patients and staff. So, it does work for some people, but definitely not all!

Sara_Marberry_Sq

Sara Marberry, EDAC, is a healthcare design knowledge expert, thought catalyst, and strategic marketing and business development consultant. The author/editor of three books, Sara writes and speaks frequently about industry trends and evidence-based design. She can be reached at [email protected].

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