Author: Rochelle Weiner Carr

Patient Experience Starts with the Parking Garage

At the Beryl Institute Patient Experience conference last week, plenty of speakers mentioned the physical environment’s impact on the patient

April 26, 2013 5 Comments

Fans of Monty Python may remember they know something about SPAM, but check out their take on the hospital patient

April 19, 2013 No Comments

As the stories about yesterday’s horrific bombing in Boston continue to emerge, I’m reminded of the critical role hospitals play

April 16, 2013 3 Comments

For many of us, success at our jobs means coming up with new ideas. But too often we spend our

April 12, 2013 2 Comments

I’m proud to report that healthcare architecture education in the U.S. is alive and well. Some of it is even

April 9, 2013 2 Comments

It’s not often that one person can make a difference in an industry as large and complex as healthcare. But

April 5, 2013 2 Comments

Have you ever wondered why some people use the term “physical environment” to describe healthcare spaces and others use “built

April 2, 2013 No Comments

I love the saying, “don’t sweat the small stuff,” which was coined by Richard Carlson, Ph.D., in his best selling

March 29, 2013 No Comments

One of my cousins was recently hospitalized with a life-threatening illness. When I went to visit her after she’d woken

March 26, 2013 3 Comments

I shared this video from the Cleveland Clinic last week on my LinkedIn status update, but it’s so good, I’m

March 22, 2013 17 Comments