Patient Experience Goes Beyond Four Walls
I’m happy to report that the patient experience movement is alive and well. In fact, it’s been alive and well
I’m happy to report that the patient experience movement is alive and well. In fact, it’s been alive and well
I had a conversation the other day with a vice president of facilities for a large U.S. healthcare system and
It’s healthcare design and construction survey reporting season again, and not a whole lot has changed since last year. The
Sometimes we’re forced to leave jobs. Sometimes we make a choice. Either way, how do you know it is time
Recently, I gave a Skype lecture to a group of interior design students at The Ohio State University about the
How do you market to your clients/customers? Think social media is a good sales platform? Think again. While social media
Recently, Gary Vance at BSA Lifestructures asked me what I thought of the notion of emerging versus strong evidence in
The news from Sochi this week: the Russians are back on top in pairs figure skating; U.S. wins its first
I love that the mainstream media is covering hospital design. Articles have appeared in the last year in the New
Last month, I was surprised to see an advertorial in the Wall St. Journal written by Rich Umbdenstock, President and